Wovier Faucet Company is committed to the quality of its products. If you are not satisfied with your purchase made directly on WovierFaucet.com, you may return the merchandise under the following conditions:
• Non-Defective Returns
Returned products must be in resalable condition.
Merchandise can be returned for a full refund within 30 days from the date of purchase.
Products must be approved for return by Wovier prior to sending. Any items returned without authorization will be subject to disposal and are ineligible for credit.
Customer is responsible for shipping charges associated with the return of the product (a traceable shipping method is recommended to ensure your return is received).
Please reference the host order number found on the packing list or shipping label, and/or the Purchase order number to ensure proper crediting.
• Defective Returns
If your product is damaged at the time of receipt or defective within the applicable warranty period, Wovier Faucet Company will repair or replace (at our option) your item at no charge.
Products must be approved for return by Wovier prior to sending. Any items returned without authorization will be subject to disposal and are ineligible for credit.
Merchandise can be returned for a full refund within 30 days from the date of purchase.
Email service@wovier.com.com if you have questions.
Customer is responsible for the initial shipping charges associated with the return of the product (a traceable shipping method is recommended to ensure your return is received). If the product is found to be damaged at the time of receipt or defective within the applicable warranty period, shipping charges will be refunded.
Please reference the host order number found on the packing list or shipping label, and/or the Purchase order number to ensure proper crediting.
USA CA Return Address:
Wovier Faucet Company
ATTN: RETURNS-Parts Online
18501 Arenth Ave
City of Industry, California 91748
USA KY Return Address:
Wovier Faucet Company
ATTN: RETURNS-Parts Online
2125 Gateway Blvd
Hebron Kentucky 41048 US
The United Kingdom Return Address:
Wovier Faucet Company
ATTN: RETURNS-Parts Online
Warehouse1, Mill Lane Industrial Estate
Glenfield LE3 8DX UK
Dermany Return Address:
Wovier Faucet Company
ATTN: RETURNS-Parts Online
Ludwig-Erhard-Str. 2
28197 Bremen , DE
Canada Return Address:
Wovier Faucet Company
ATTN: RETURNS-Parts Online
C/O 108 Summerlea Rd
BRAMPTON Ontario L6T 4X3 CA
If the returned item is found to be defective, and the item was not repaired or replaced, please allow 30 days for us to process your return and issue credit.